Privacy Policy for Retail Flows

Last Updated: December 18, 2025

Introduction

Retail Flows ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App").

Information We Collect

Personal Information

• Email Address: We collect your email address when you create an account. This is used for authentication and account management.
• Account Information: Your account profile information, including your name if provided.

Financial Data

We collect and store your business financial data, including:

• Sales/Income records
• Expense records
• Store information
• Financial reports and analytics

Device Information

• Device Information: We may collect information about your device, including device type, operating system, and unique device identifiers.
• Usage Data: We may collect information about how you use the App, including features accessed and time spent in the App.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Authenticate your identity and manage your account
• Sync your data across your devices
• Generate financial reports and analytics
• Send you important notifications about your account or the App
• Respond to your inquiries and provide customer support
• Detect, prevent, and address technical issues

Data Storage and Security

Cloud Storage

Your data is stored securely in the cloud using Supabase, a third-party cloud database service. This allows you to:

• Access your data from multiple devices
• Sync your data automatically
• Back up your business information

Security Measures

We implement industry-standard security measures to protect your data:

• Encryption: Your data is encrypted in transit and at rest
• Row Level Security (RLS): Database-level security ensures only you can access your data
• Secure Authentication: We use secure authentication protocols
• Keychain Storage: Sensitive tokens are stored securely in your device's keychain

Data Location

Your data is stored on Supabase's servers. Please refer to Supabase's privacy policy for information about their data storage locations and practices.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with third-party service providers (such as Supabase) who perform services on our behalf
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred

Your Rights and Choices

You have the right to:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your account and data
• Export: Request a copy of your data in a portable format
• Opt-Out: Uninstall the App at any time

To exercise these rights, please contact us at the email address provided below.

Data Retention

We retain your data for as long as your account is active or as needed to provide you services. If you delete your account, we will delete your data in accordance with our data retention policies, subject to any legal obligations to retain certain information.

Children's Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

International Users

If you are using our App from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the App and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Third-Party Services

Our App uses the following third-party services:

• Supabase: For cloud database and authentication services. Please review Supabase's privacy policy.

Contact Us